Privacy Policy

Livewinz Casino's Confidentiality Statement

We are committed to maintaining your trust by protecting your personal data and ensuring that it is used fairly, lawfully and transparently.

Data Collection and Use

When you use our website or create an account with us, we collect certain information about you. This includes:

• Information provided voluntarily (e.g., name, email address)
• Transactional details (e.g., deposit/withdrawal amounts, frequency of play)

We only use this data for the following purposes:

1. Account creation: To set up and manage your account.
2. Transaction processing: To process deposits, withdrawals, and other financial transactions.
3. Customer support: To respond to customer inquiries and resolve any issues.

Data Security

To ensure your data's safety, we have implemented robust measures including:

• Secure socket layer (SSL) encryption with 256-bit security
• Regular software updates and patches
• Secure password storage

Right to Data Access and Correction

You can access or update the information you provided at any time through our website. If you need assistance, contact us via live chat or email.

Data Retention Policy

We store your data only for as long as necessary:

1. Account inactivity: We retain records of inactive accounts for 3 years.
2. Transaction history: We keep transactional details for a minimum period required by applicable laws.

Cookies and Third-Party Data Sharing

To enhance user experience, we may use cookies (small files stored on your device). These are:

• Session-based: Expire when you close the browser
• Persistent: Remain until deleted or set to expire

We do not share any personal information with third-party advertisers. However, please note that some websites and services linked from our platform have their own data policies.

Customer Preferences

You can opt-out of promotional emails and marketing materials at any time through our website's account settings or by contacting customer support directly.

Children under 18

We do not intentionally collect personal information about children. If we discover a player is underage, they will be immediately excluded from the platform.

Confidentiality Breach Notification

In case of a confidentiality breach that affects your sensitive data:

• We will notify affected individuals within 72 hours
• Our notification process includes providing additional security measures to mitigate further breaches

By continuing to use Livewinz Casino's website or services, you acknowledge and consent to our Confidentiality Statement.

Please be aware that we are subject to the laws of Curaçao where our headquarters is located. Disputes may only be brought in a court with jurisdiction within this territory